Academic application is processed within four (4) working days.
To ensure that all academic applications are being processed within four (4) working days
Quality of Teaching and Learning at 100%
Ensure the teaching and learning in academic sessions are delivered base on the teaching plan designed.
Respond time within five (5) days
Respond to any complaint, suggestion or inquiry related to faculty services or equipment within five (5) working days.
Client's Charter Report for Q1 in 2021 :
| CLIENT CHARTER | ACHIEVEMENT |
| Academic application is processed within four (4) working days. |
100% (All 41 applications received are processed within four (4) days) |
| Quality of Teaching and Learning at 100% |
100% (All 46 courses offered in Semester II 2020/2021 have been delivered based on the teaching plan) |
| Respond time is within five (5) days |
100% (All 26 suggestions/applications are processed within five (5) days) |
